So it was just a bad pump and Rec Unlimited was eager to make it right. I hooked up the new control box and the water has been crystal clear ever since. They graciously agreed to replace it and even set up shipping so that the new control box came on the same day I returned from vacation. I must have sent her 50 emails over the course of a month! In any case, between the two of us, we determined that the filter pump wasn't working in my control box. Popular Searches Woodplay Play of Chattanooga Inc SIC Code 39,394 NAICS Code 33,339 Show More Top Competitors of Woodplay Play N' Learn Inc <25 <5M 1 Cedarworks 37 5. They were extremely patient with me and assisted me at every step. I had been in close contact with Rec unlimited the entire time. After about ten days, I emptied it and refilled it. It was cloudy no matter what I did, what chemicals I used, what filtration mode I had it on (regular, UVC, ozonator). The water wouldn't clear up after filling it. They shipped it from Indiana to Michigan. Thank you Kaitlyn and Courtney and everyone else there who helped along the way!! I would recommend them and their products to anyone! I must have sent her 50 emails over the course of a month! In any case, between the two of us, we determined that the filter pump wasn't working in my control box.
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